Thank you for choosing 101Publish Bookshop! We are excited to deliver your products to you, no matter where you are in the world. Below, you’ll find all the details about our shipping process, delivery times, and other important information.
Global Shipping
We are proud to offer worldwide shipping to most countries. No matter where you are, we’ll do our best to get your order to you as quickly as possible.
Shipping Times
- Estimated Delivery Time: Orders typically take 20 to 30 business days to arrive, depending on the destination country.
- Processing Time: Please allow 1 to 3 business days for us to process and prepare your order for shipment.
- Delivery Times May Vary: Shipping times may vary depending on your location, customs clearance processes, and other factors beyond our control.
Shipping Costs
- Shipping costs are calculated at checkout based on the weight of your order and your delivery address.
- For some regions, we may offer free shipping promotions. Be sure to check our website or subscribe to our newsletter for updates on special offers.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your shipment through our shipping carrier’s website.
Customs and Import Fees
- International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the order total or shipping costs.
- We recommend checking with your local customs office to understand any potential fees before placing your order.
Shipping Carriers
We partner with reliable shipping carriers to ensure your order arrives safely and on time. The carrier used for your order will depend on your location and the shipping method selected at checkout.
Delays
While we strive to deliver your order within the estimated timeframe, please note that delays can occur due to:
- Customs clearance processes
- Weather conditions
- Carrier delays
- Public holidays or peak shipping seasons
If your order is significantly delayed, please contact us at [Your Customer Support Email] for assistance.
Returns and Refunds
If you need to return an item, please refer to our Return Policy for details on eligibility, timelines, and instructions. Note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect due to an error on our part.
Contact Us
If you have any questions about your order or our shipping policy, please don’t hesitate to reach out to our customer support team at [Your Customer Support Email] or [Your Phone Number]. We’re here to help!
Thank you for shopping with 101Publish Bookshop. We appreciate your trust and look forward to serving you!